Oil Paintings Catalog Oil Paintings from photos Commission Oil Paintings in Stock Moulding Shopping Cart

FAQ Information

Our Product and Service:
*Our main product is genuine, 100% hand-painted oil paintings on canvas, we also create works with acrylic as well. We sell stretched paintings or framed paintings too, but in wholesale basis.
*In additional to catalog paintings and stock paintings, we take commission order for your faverite paintings that are not in our catalog. You may send your favorite pictures or paintings to us for reproducing. 

Payment Methods:
*Paypal
*Credit Card
*Bank Wire
*Western Union
*MoneyGram

Lead Time:
*Usually 2-5 weeks for small orders (below 50 paintings or US$2,000). 
*6-8 weeks for larger orders.

Shipment:
*Unframed paintings are shipped rolled via DHL,UPS,TNT, EMS, FedEx or RPX, which takes 3-5 days.
*Frames or framed paintings are packed in a carton and shipped by sea, which takes 3-5 weeks.

Shipping cost:
*Unframed paintings: US$35 for each shipment, free shipment for order that is over US$500,
*Frames and Framed paintings: Shipped by sea and shipping cost will be quoted upon request.

100% Satisfation Guarantee:
*We can take picture of your order for your approval before shipment.
*We guarantee you receive your order in good condition.
*We provide refunds for any unsatisfactory quality if the product is sent back within 30 days at customer's expense. For our regular customers, we also provide free replacement, free improvement or credits for any unsatisfactory quality.
*If product is damaged during transportation, which customer can provide the evidence, such as photo, of the damage, we provide refunds or free replacement without any charge.

If you have any questions or suggestions regarding our products, service or website, please feel free to contact usjacklee@europic-art.com